This past week I learned about the five aspects of goal setting that can best be remembered by using the acronym SMART!

Also the great customer service fundamentals;

1. Use customer's name
2. Be pleasant
3. Be trustworthy
4. Be responsible
5. Be grateful

OEP Jenny Perez: Things I learn this week!Websites of interest to A...

OEP Jenny Perez: Things I learn this week!
 4 Things I leaned this week!

• Growing as the Com
• Learn about the business
• I needed to upgrade my skills
• One of the trends in modern Business is
• the changing nature of Administrative Work!

OEP Jenny Perez: Things I learn this week!Websites of interest to A...

OEP Jenny Perez: Things I learn this week!
 4 Things I leaned this week!

• Growing as the Com
• Learn about the business
• I needed to upgrade my skills
• One of the trends in modern Business is
• the changing nature of Administrative Work!

Things I learn this week!

Websites of interest to Administrative Assistants

• 1-800-Flowers-www.1-800-flowers.com online florist
• All One search-www.allonesearch.com A search engine for finding reference sources,quotes
• Amazon.com-www.amazon.com  sell CDs, DVD's, and other products
• Bankrate.com A listing of mortgage rates across the country

Four things I learn this week
The misuse of computer information
There are different degrees of computer crimes
Slangs terms about threats from outside

• Hacking
• Freaking
• Crashing
• Viruses

Maintaining your computer's Security

• Today It was a very good day! This are four things I learn today!
• I was able to stand in front of the class
• We disscuss the Chapters from our text book
• we share our opinions about what we read, we receive a lot of feedback 

• Four things I learn today!
• That I can stand in front of the class to share about the chapters we read.
• We share thoughts and opinions in a very instructional way
• we learn about what employers want
• Interview tips, telephone etiquette tips